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Terms & Conditions

Reservations and Payments for rooms at Vardaan™ are based directly on current rates at the time of the reservations. Please be aware that rates and availability are subject to change in real time and without prior notice. Once we have received your reservation request containing the necessary booking and payment through the designated sales network your reservation shall be confirmed. At that time you will receive an e-mail containing the reservation confirmation. Reservations may be made anytime prior to arrival.

Amendments and Cancellations: Should you wish to change any details of your booking, we will do our best to help. However confirmation of any such reservation amendments would depend on room availability. If you need to cancel your reservation, the charges plus applicable taxes shown below become payable by you.

  • Less than 15 Days but more than 07 Days prior to arrival – 50% of the applicable room tariff per reserved room.
  • Less than 07 Days prior to arrival - 100% of the applicable room tariff per reserved room
  • Non arrival at hotel (No Show) – 100% of the applicable room tariff per reserved room.

Group bookings: If your reservation is for 5 or more rooms but less than 15 rooms we treat it is as a Group Booking. Please note that group bookings need to be cancelled at least 7 days prior to arrival. In case you cancel the reservation for a group booking the following charges plus applicable taxes become payable by you.

  • Less than 21 days but more than 7 days prior to arrival - 50% of the applicable room tariff for the block of rooms reserved by you.
  • Less than 7 days prior to arrival – 100% of the applicable room tariff per reserved room.

Block bookings: If your reservation is for 15 or more rooms we treat it is as a Block Booking. Please note that block bookings need to be cancelled at least 10 days prior to arrival. In case you cancel the reservation for a block booking the following charges plus applicable taxes become payable by you.

  • Less than 21 days but more than 7 days prior to arrival - 50% of the applicable room tariff for the block of rooms reserved by you.
  • Less than 7 days prior to arrival – 100% of the applicable room tariff per reserved room.

Reservation holding period: At the time of making your reservation we ask you for your expected time of arrival. As we have a 24 hour checking in cycle this facilitates us to serve you better. However in case of your non-arrival at the designated time we shall hold your reservation for upto 2 hours. At the end of 2 hours, we consider that you are not arriving and release your reservation. In case this happens we levy the No Show charge (as explained under Amendments & Cancellation) to you. To avoid being charged please inform us about any delay in your arrival to the hotel or any amendments to your reservation. The Policy for Amendments and Cancellations as described in that section shall apply. Room charge for one night will be charged to your credit card as per policy.

Check-in & check out : At Vardaan™ you have the advantage of retaining your room upto 12 Noon post checking in. If you check-in today at 1200 hrs the room is yours for 24 hours, i.e. till 1159 hrs tomorrow for no extra charge.

Extension of stay :If you wish to extend your stay, we will do our best to help. However confirmation of any such extension would depend on room availability. If you are somehow delayed and are unable to checkout at the scheduled time of checkout:

  • We assume that you are extending your stay and we charge 25% of the rack rate to you and the room can be used by you for another 6 hours. This cannot be reversed.
  • In case you fail to check out post the 6 hours then we charge 75% of the rack rate to you and the room can be used by you for another 18 hours. This cannot be reversed.
  • Also this facility of extending your stay is only at the discretion of the hotel and only in case we have rooms available.
  • In case you do not wish to be charged for the extended stay you can call up the hotel and ask for your bill to be settled and your possessions vacated from the room in your absence.

At any point in time after your scheduled time for check-out, the hotel has the right to vacate your room in your absence and offer the room to another guest.

Limitation of Liability: Vardaan™ is responsible only for the reservation and guarantees the same at the hotel on your date of arrival as per the reservation and nothing more.We are not in a position to guarantee your safety against accidents, acts of God, theft, or even acts of negligence. All activities have inherent risks to health and safety and Vardaan™ will not be responsible for any eventualities related to services booked throughus.

Modification: Vardaan™ may at any time modify these terms and conditions and your continued use of this service will be conditioned upon the terms and conditions in force at the time of your use.

JURISDICTION: All Disputes are subject to Jammu Jurisdiction Only.